The tips listed below appear in Academic Affairs newsletters. They are offered as reminders for more inclusive, daily practices.
2024
January
Unexpected difficult conversations
Difficult conversations are often personal because student and faculty views are connected to personal identities and backgrounds. This can make challenges to a stance feel insensitive, hostile, or possibly threatening. Consider using the strategies below for managing such moments.
Establish rules for discussion, even if they are created at the moment. Keep all students as safe as possible by insisting on respectful speech and careful listening.
Be prepared to cope with sadness, fear, anger, guilt, and regret. Explain to students that they also should be ready to do so with their colleagues and for the integrity of the learning community.
Admit to students that the conversation may be awkward and difficult.
Collectively establish boundaries or a focus for the discussion. This can help bring students back when the conversation strays.
Manage the discussion by prompting students as needed for follow-up, additional explanation, or respectful re-statement.
Provide opportunities for reflective pauses. Ask students to write for a few moments, share answers with a neighbor, and come back to the broader discussion with renewed focus.
Be aware of the implications of sharing your own views, which could silence or offend students who hold other views. If you do share your own ideas, be sure to elaborate on your thinking process enough to model the disciplinary thinking you want them to do, not necessarily the outcome.
